# Central Part of Singapore
# 5 days’ work week
# Competitive salary and benefits with good career growth opportunities
Our client, an organization in the public health sector, is seeking for a passionate and suitable candidate to join the team!
JOB RESPONSIBILITIES:
• Manage and document patient feedback
• Coordinate investigations and ensure timely resolution
• Draft responses and generate feedback reports
• Service Leadership: Implement and monitor service standards and satisfaction initiatives
• Organize service campaigns, recognition programs, and training
• Support clinics and committees in service quality efforts
• Represent management in meetings and take minutes
• Lead projects and vet materials (for senior roles)
JOB REQUIREMENTS:
• Minimum Degree holder in any related discipline
• At least 2-3 years of experience in Service/ Hospitality, 4- 5 years of experience is required for Senior position
• Healthcare experience will be preferred
• Good interpersonal and communication skills with a passion for service
• Ability to multi-task, work independently and as a team player
• Proficient in MS Office
• Possess good time and project management skills, meticulous and well organised
Interested and suitable candidates, please email your CV in MS Word format to
ammerlinelam@celecti.com.sg
Ammerline Lam Sze Yi (Ms.) | CEI Reg. No.: R1104463 | Mobile No: 9619 0516 | EA Licence No.: 16C8045